Customer Service& Support BlogUsing Customer Data to Improve the Customer Experience
Forward-thinking companies have realized that in order to truly understand customer needs and preferences, they need to gain valuable insights from...
247
Search the whole station
Forward-thinking companies have realized that in order to truly understand customer needs and preferences, they need to gain valuable insights from...
247
A WhatsApp chatbot allows businesses to provide automated assistance to users around the clock in a familiar environment.
355
Reaching customers through their preferred communication channels is key for businesses today.
500
An effective WhatsApp bot can streamline support, automate responses and gather valuable customer insights.
416
Maintaining 24/7 availability of well-trained agents comes with high costs and resourcing challenges. This is where AI-driven process automation an...
436
Live chat has become a critical customer service channel for many companies as it provides a convenient and personalized experience. However, maint...
446
Udesk's AI-powered chatbot is able to understand customer queries, retrieve answers from a knowledge base, and provide instant responses - even whe...
508
By integrating Udesk's AI-powered chatbot and live agent capabilities, Schneider Electric aims to more quickly resolve customer issues and make bus...
456
Sony is a pioneer in the fields of audio-visual, electronic gaming, communication products, and information technology. It is one of the earliest c...
607
In today's society, women are not only pursuing internal fulfillment and development, but they also treasure their external beauty. Each modern wom...
558