Customer Service& Support BlogAI is already enhancing customer service operations
Artificial intelligence has made tremendous strides in recent years and is poised to significantly transform many industries. One area that stands ...
490
Search the whole station
The Udesk News Center is a platform that highlights Udesk product features, advantages, and applications. It offers timely news and updates on both the product and the company, keeping users informed about the latest functionalities and corporate activities.
Artificial intelligence has made tremendous strides in recent years and is poised to significantly transform many industries. One area that stands ...
490
Customer service is crucial for any business, but handling a high volume of inquiries can be challenging and costly. That’s where AI-powered chatbo...
851
Energy storage solutions provider @RenonPower leveled up its customer experience, thanks to Udesk's Multilingual Chatbot.
773
While chatbots have made strides, significant gaps remain when pitted against human support agents in addressing complex user problems. Here are so...
554
While AI chatbots have gained popularity as a self-service option, many customers still find them lacking for their support needs. For chatbots to ...
664
As customer expectations rise, delivering consistent quality has become increasingly important. Artificial intelligence (AI) provides powerful tool...
544
The healthcare industry is constantly evolving to meet the changing needs of patients. Live chat presents an opportunity for healthcare providers t...
532
Live chat has become a popular customer service channel for many businesses due to its convenience and low cost. However, customers don't always ha...
473
As technology continues to advance how healthcare is delivered, live chat has emerged as an innovative way for patients to communicate with medical...
530
Traditional self-help options like FAQs often fail to provide the personalized, convenient assistance expectations in the digital era.
676