Customer Service& Support BlogDo You Know About SLA
How enterprises ensure the stability and reliability of their services? Service Level Agreement (SLA) has become a crucial tool for many enterprise...
331
Search the whole station
How enterprises ensure the stability and reliability of their services? Service Level Agreement (SLA) has become a crucial tool for many enterprise...
331
For businesses aiming for sustainable development and long-term profitability, focusing solely on short-term sales performance is insufficient. A m...
327
With the rapid advancement of artificial intelligence technology, intelligent customer service systems are gradually becoming essential tools for c...
275
In today's fast-paced world, customer service is more important than ever. With the rise of technology and the increasing demands of consumers, cal...
484
In today's landscape, customers are no longer merely paying for a product or service; they are investing in an entire experience – from the initial...
392
Interactive Voice Response (IVR) system is a sophisticated tool integrated into its cutting-edge call center platform. It's designed to streamline ...
586
People seeking a convenient life are increasingly inclined to look for a fast, efficient and personalized service experience. Voice robots are chan...
366
The healthcare industry's demand is skyrocketing, underscoring the importance of "smart customer service + healthcare" in enhancing the efficiency ...
339
See the strategic reasons behind Hilton's selection of Udesk, showcasing how the platform transforms customer interactions, streamlines operations,...
350
From market expansion to product innovation, and further to the evolution of business models, business development plays a key role in shaping the ...
423