Customer Service& Support BlogBoost Agent Efficiency with Chatbot Handoffs
Live chat has become a critical customer service channel for many companies as it provides a convenient and personalized experience. However, maint...
457
Search the whole station
Live chat has become a critical customer service channel for many companies as it provides a convenient and personalized experience. However, maint...
457
By integrating Udesk's AI-powered chatbot and live agent capabilities, Schneider Electric aims to more quickly resolve customer issues and make bus...
472
Udesk has provided Schneider Electric with an online customer service system, intelligent robots, knowledge base, and ticketing system, greatly red...
485
Artificial intelligence and automation are increasingly shaping how businesses interact with customers. One technology at the forefront of this evo...
256
As artificial intelligence and natural language processing capabilities continue advancing, chatbots have emerged as a powerful customer service to...
266
With the continuous development of artificial intelligence technology, AI chatbots have become a field of concern. Traditional dialogue robots ofte...
573
The practicality of Udesk AI chatbot is not only reflected in providing excellent customer service experience, but also in helping businesses save ...
505
Udesk intelligent customer service robots focus on problem solving and creating task-driven robots suitable for enterprises. Websites, H5 pages, AP...
518
While early chatbots struggled with natural language understanding and generation, newer generations are leveraging large knowledge bases and machi...
445
In today's digital era, businesses are looking for innovative ways to enhance customer experience and improve service delivery. Chatbots have emerg...
498