Customer Service& Support BlogThe Decade of Udesk: From “Local Follower” to “Global Standard Setter”?
In 2025, AI Agent applications are experiencing explosive growth, reshaping the global service industry at a rapid pace and emerging as an undeniab...
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In 2025, AI Agent applications are experiencing explosive growth, reshaping the global service industry at a rapid pace and emerging as an undeniab...
15
At the foot of Mount Emei early in the morning, tourist Ms. Wang stared at her phone, worried. She wanted to climb the mountain with her parents bu...
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In 2025, the global cross-border e-commerce market size is expected to exceed 12 trillion US dollars, with Chinese sellers accounting for 35% of th...
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In today’s digital era, the healthcare industry is undergoing an unprecedented transformation. With the rapid development of technology, customer s...
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In an era where digital services permeate every aspect of life, online customer service systems have transcended the scope of simple communication ...
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Amid soaring traffic costs and increasingly cautious user decisions, customer service is no longer a passive auxiliary link for answering questions...
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When customers inquire about after-sales service on WeChat, ask about products on Douyin, or submit work orders on official websites, can intellige...
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When Fosun Tourism Group’s AI G.O (Guest Experience Officer) System increased customer satisfaction by 28%, and Great Wall Motors improved internal...
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In the era of stock competition, customer churn has become an "invisible killer" of enterprise growth. Data shows that the cost of acquiring new cu...
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In the vast and bustling world of logistics, countless parcels dart between cities and rural areas every day, like a group of cheerful elves. Behin...
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